Bicycle Center Customer Testimonials

Real Reviews From Real Customers

I had a broken derailleur that needed replaced. The replaced it and did a tune up. It's better than new. She was very informative and up front on repair costs. They have a nice variety of new bikes and parts. I'll return to purchase my next bike upgrade.

-Gary Meuninck

Had a tube blow out, stopped and bought a new tube, and the tech dropped what he was doing, installed the new tube, reset the tire and got me back on my way without missing a beat! Customer Service that ROCKS! Thanks!

-Eric Frohn

Adam and the crew and techs are quick, fast and experts on any bike issue you may have. 

-Christopher Beers

Love my new Townie bike. Kim was very knowledgeable about her bikes, and very helpful to me in finding just the perfect bike. A great shop!

-Jackie Pashko

Great Service I purchased my Trek there about 6 years ago and bring it in every year for a tune up I recommend them.

-Ron Struthers

My adult trike needed extensive repairs and the Bicycle Center staff did a professional job at a more than fair price. One of the new parts they replaced was defective, and they took care of it promptly. Kim, the owner, is a person of business integrity.

-John Temples

Every times I go to Bicycle Center, I leave with a great level of satisfaction. The service is very quick, the products are in a very high quality and prices are very good. I do recommend Bicycle Center !

-Caroline Emond

Only bike shop in town as in they have no competition and they bend over backwards to help! Service can't be beat. Thank you for all you do. Not just for bikers but for our community. 

-Pam Comstock

I recently had some tires changed out on my Street Strider as well as some clamps checked and tightened. Was happy to find that this shop was familiar with Street Striders. Not many are and I had a better level of comfort to have it worked on there. Found the staff to be knowledgeable, courteous and helpful. Pricing was fair with no surprises. Will definitely be my 'go to' shop from now on!!

-Julie Jensen

Took both my trek bikes in for tune up and service. What a great crew! Took excellent care of my bikes. Buffed out the scratches. Called me on the work to be done. Helped me pick out new accessories. Bought one of the treks back in 2001 there. Will always return! Great job guys! I will always be a loyal customer! Shout out to Joe!

-Loraine V.

Outstanding service for the five years we have been doing business.

Excellent family owned and operated business. Kim the owner is very knowledgeable and helpful in understanding your biking needs and the bikes and service the business provides. I have been buying bikes and service from here for at least the last five years and cannot say enough good about them.The services Manager, Rob, is also very customer needs oriented. Cannot recommend the Bicycle Center enough.

-Anette & Wayne

Best Cycle Shop in Charlotte County

This bike shop has a large showroom with anything/everything you would need for your cycling needs. They also have a full time mechanic on site to address any mechanical needs. I also saw a person having her wheelchair wheels repaired. Great friendly staff.

-Stosh2011

Outstanding Service

I needed a new chain for my bicycle and called the store. They were able to replace my broken chain and install a new one in a matter of minutes while I waited. They are friendly and very accommodating. I highly recommend them.

-Greg S.

Gerard,

I have been making online purchases for many years now. From large dot coms to small mom and pops. Inevitably the result has always been pretty much the same.  An automated order confirmation, if any confirmation at all, with no real care from the company once the money has been deducted from my Visa card. Your "order shipment" e-mail was unexpected and refreshing. In the past, weather my order was split, delayed, out of stock, or eaten by dragons, it was up to me to hunt down what was going on with the order. I don't think I have ever received an e-mail like this.

Thanks

-Dave

I have bought numerous bikes,cloths,and equipment from Kim and the boys. The pricing is always good and the service incredible. The service department is unparalleled within 100 miles. I send all my friends and clients here as well! As a long distance roadie and personal trainer thats saying a lot!!

-Michael Getoff

When I finally realized that the toy store bike I was riding was hurting me more than helping me, I went looking for a real bicycle.

I visited several bike shops in the area from Venice to Port Charlotte, describing to each what I was looking to achieve from bike riding. The Bicycle Center was in a class by itself. They took the time trying to find what I needed without any pressure to buy, and with many offers to test ride each bike they would recommend to get me towards my goal. The bike I choose ended up exceeding my expectations. The staff is the most knowledgeable group I have talked to about bikes. They always have time to answer any questions you might have. It is a pleasure to talk to someone or stop by any time I need something. I have been supported by T.B.C. for over 2 years now and service is still unmatched. I don't even think of going anywhere else.

-Chuck Cangialosi

Bicycle Center of Port Charlotte is a family friendly store that offers bicycles for kids and adults, those who have been riding for years and those who are just beginning to learn how beneficial it is to exercise on a bike or use their bike for daily transportation. I have personally purchased a Trek bike at Bicycle Center for my husband for Father's Day and the salesman allowed him to ride numerous bikes around the area to try them out. The salesman offered to add risers to raise the handlebars and installed an odometer. A friend and I often enter local bike rides and Bicycle Center Staff, Kim (Owner) and Rob (#1 Mechanic) are often present with their Big Van providing FREE bike SAG at the start, finish and all along the route. Kim and Rob assisted during summer 2010 when my son was working on his Eagle Scout project. He collected over 200 used bicycles in the community to fix and redistribute to the needy. Often, they would call with bicycle donations that my son could pick up for his project, and he did fix them and distribute them and made Eagle Scout October 2010. Kim donates numerous bicycles to the Edgewater United Methodist Church Bike Ministry which provides bikes to the needy and homeless in Charlotte County.

-Denise Costa

I recently bought a bike from the Bicycle Center of Port Charlotte. Kim helped me through the process of picking the right bike and accesories to help me get ready for my first ride with a bicycle club here in Port Charlotte. I would give the Bicycle Center a visit to check out there huge store you will be pleasantly surprised.

-Donna Fletcher

Kim and Gerard are one-of-a-kind Business Model.... I appreciate everything, ideas, plans, events, are all better with two peole who dedicated their lives to helping the community in a very unique way.. You Guys Rock!!!!

-Donnie Stewart

My first impression of the Bicycle Center was one of friendly, knowledgeable, and honest owners and staff. I feel like family with every visit...even when I do not make a purchase. They seem personally interested in my needs whether they be merchandise, repairs, or just plain advice.

I especially like the womens' section. I bought my first pair of biking shorts, bike rack, and hybrid tires at The Bicycle Center. Kim and Robby were very knowledgeable as I was just getting into biking. I also love how they help the community. For example, their Bike for Breast Cancer fund raiser is well attended every year. What a wonderful cause and awesome party atmosphere with food and prizes. I even won a new helmet during their drawing!!! Their local biking groups meet the needs of varying levels...how encouraging. The Bicycle Center's help and repair van has rescued me more than once during long distance rides sponsored by various businesses in the area...low tires, chain problems, 'I forgot my helmet', etc. ... and free of charge! They are always there for me!

When I buy my next bike or have a biking need, The Bicycle Center gets my business!

-Connie Emmons

I have gone to many bike shops in my lifetime, but there are NONE that compare with the excellence of service provided by the Bicycle Center in Port Charlotte. They are helpful, kind, efficient, skilled, knowledgeable and go out of their way to help people out. I wouldn't even THINK of going anywhere else and I send all my friends directly to their shop.

-Debi Lantzer

Kim & Gerard at Bicycle center are very Professional and Curtious people and they really know there bike's. They where able to set me and my family up with proper fitting Bicycles and they stand by there products way after the sale.

P.S. Two thumbs up!! with Bicycle center,

-Joseph Campy

Awesome Experience! 

I shopped around for weeks from Cape Coral to Sarasota and learned the most and had the best non-pressure experience with this store. They took the time to teach me a lot about the different styles of bikes and I am completely happy with my purchase. I know my money was well spent. I would recommend them to anyone!

-Mimi

Great Bike Shop This is a family-owned bike shop with a great new location and stock. The service guys are the best I have had work on my bikes -- creative, skillful, and careful about price -- their product knowledge saved me from several flats out on the road -- Thanks guys!!

-Dan